Pallets to Consumers (P2C) is a service dedicated to those companies who sell their product to the end consumer and need a reliable delivery partner to help them get it to their customer's home.

Palletways has over 25 years’ experience delivering to residential addresses and with a growing demand for a specialised, dedicated Home Delivery service, P2C offers a simple solution that provides easy integration with your websites, and provides flexible benefits for your end customer, creating a delivery experience that reflects positively on your brand.

What is P2C?

With a set of simple delivery options that range from premium AM through to standard economy, you can offer your customers choice and flexibility that meets their needs. This is achieved via full integration of your systems and website to P2C so your customer gets one seamless service

They simply order your product from yourselves and choose a delivery option that best suits them. In addition to this, you can then add extra services that add value and benefit to your customers, therefore completely tailoring the customer experience as required.

The Palletways Book-in Service

With every economy P2C shipment your customers will benefit from the Palletways Book-In service. When your customer’s pallet reaches the delivery depot they will receive an email offering them a choice of flexible delivery days and timeframes.

Communication and information every step of the way

Whatever service your customer chooses, they are contacted every step of the way, informing them of the progress of their delivery. The final step is a 2-hour delivery window notification which is sent on the morning of the pallets' delivery. This means the recipient can make sure they are available to take receipt without having to wait around all day!

If you would like to know more about adding our P2C product into your customer offering, please contact our corporate sales team or your local member today!