The contract renewal has seen H&M invest more than £1m into its fleet this year and further invest in its depots.
Dean Woodyer, managing director at H&M Distribution said: “When it came to renewing our contract, we carried out the usual due diligence. We assessed other players in the pallet network industry before deducing that Palletways remained the clear choice and that signing for ten years would help us realise our goals.
“We’ve been part of the Palletways family for 14 years and we’ve experienced significant growth during that time - we’ve expanded our depot coverage throughout the UK and grown our customer base which has come to rely on the level of service we’re able to offer as a result of being part of the network. Palletways’ IT function along with its service excellence are clear differentiators within the industry and as such, the opportunity to continue our membership is of great value to us as a business.”
Commenting on the challenges and opportunities facing H&M Distribution over the next decade, Dean adds: “We see ourselves as a real alternative to some of the bigger operators as our service offering now includes pretty much everything within the industry such as network, full load, groupage services and warehousing opportunities. There remain challenges to overcome – the main one being the well-documented driver shortage however our “Evolution of Van’ on-the-job training programme, along with a healthy working environment, will go some way to help protect us from this issue.